【】Everyone hates their ISP.Credit: ACSI
我要评论People love streaming services such as Netflix and Twitch. Their internet service providers? Not so much. 。
That's the conclusion reached by the latest American Customer Satisfaction Index (ACSI) report, which used data from around 250,000 customer interviews.。
SEE ALSO:The best VPNs according to Reddit 。SEE ALSO:The best VPNs according to Reddit 。
This year, satisfaction with internet service providers reached an all-time low.。
By signing up you agree to our Terms of Use and Privacy Policy. 。Thanks for signing up! 。
Everyone hates their ISP.Credit: ACSI 。
Why do people hate their ISPs?
They rated very poorly in "call center satisfaction," aka the living hell that is dealing with cable and internet service providers over the phone. The companies also received low marks for "overall data transfer speed" and "variety of internet plans available." Thanks to an endless string of mergers, consumers don't have a lot of choices when it comes to ISPs, and they're obviously not happy about it.。People are much more satisfied with streaming services, which were rated for the first time by ACSI. Netflix, Sony PlayStation Vue, and Twitch all received scores of 78.。
People looove to stream.Credit: ACSI。
Customers loved their easy-to-understand bills and "overall performance and reliability." One area that could use improvement: "availability of new movie titles." Basically, we'd like more content, please.。
Overall, streaming services had an average rating of 75, much higher than internet service providers, which averaged 62. 。
相关文章
This app is giving streaming TV news a second try
Watchup, the once-buzzy news video streaming service, is trying its hand again at the news game with2026-09-15
DoorDash can now deliver COVID
The DoorDash app is no longer just for ordering pizza or late-night snacks — it'll now help yo2026-09-15
Agatha was the biggest missed opportunity of 'WandaVision'
Welcome toFixIt, our ongoing series examining projects we love — save for one tiny change we w2026-09-15
Gender bias online is as harmful as ever. Here are a few ways to fight back.
While not a new problem, online gender bias remains pernicious and pervasive. Combating it is tricky2026-09-15Twitter grants everyone access to quality filter for tweet notifications
Twitter introduced two features Thursday in an effort to give users more control on what notificatio2026-09-15
Electric vehicle owners get free charging on Earth Day. The Electrify America charging network is of2026-09-15
最新评论